Washington & Jefferson College
  • Washington, PA, USA
  • Full Time


The Student Success Consultant promotes an increase in learning, persistence and graduation through holistically addressing students' W&J experiences. The Student Success Consultant provides educational guidance, support, and assistance using a variety of consultative techniques to create personalized interventions, coaching, and support services for W&J first-year students. As a member of the Student Life Team, the SSC will champion a student centered approach in supporting student development and success. Each consultant will also have a collateral assignment which will involve focus on an additional program/initiative at W&J.

Duties and Responsibilities

  • Conduct one-on-one meetings with students to develop learning, financial and life strategies that promote student success, specifically focusing on developing skills in time/stress management, managing freedoms, goal setting, creating study plans, understanding resources and other student success skills and strategies.
  • Co-supervise the LINK (peer) mentor program.
  • Work closely with other College departments and offices to provide institutional resources and guidance to students to overcome barriers to student success.
  • Foster the development of critical and creative thinking skills, problem solving, learning strategies, and skills to improve success inside and outside of the classroom, more connections to the campus community, and emphasis on future goals.
  • In collaboration with faculty advisors, assist students with success in academic planning in terms of academic opportunities at W&J.
  • Determine the best personalized course of action to proactively serve individualized students, as well as provide follow through and track the advancement of provided services through intentional assessment and evaluation.
  • Identify policies, processes, procedures, and behaviors that create barriers to student success and work with the VP of Student Life & Dean of Students to address and resolve institutional level issues.
  • Manage and monitor early alert issues for first-year students to create intervention strategies to resolve student issues.
  • Serve on college committees and work collaboratively with key areas to support student persistence and graduation initiatives.
  • Perform other duties as required; some evening and weekend hours may be required.


  • Bachelor's Degree, Master's preferred.
  • A minimum of two years of experience working in an academic setting.
  • Demonstrated ability to work cooperatively and collaboratively with key stakeholders and constituent groups and foster a spirit of engagement.
  • Effective oral and written communication skills.
  • Ability to use technology to effectively manage case load and work with students.
  • Superior negotiation, problem solving, and service skills.

Supervisory Duties

This position does not require supervisory duties.


The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the position described, nor are they intended to be such a listing of the skills and abilities required to do the job.  Rather, they are intended only to describe the general nature of the position.

Job Description Status The duties and responsibilities listed in this job description are illustrative ones anticipated for this position.  Other duties and responsibilities may be assigned as required.  Washington & Jefferson College reserves the right to amend or change this job description to meet the needs of its programs.  This job description and any attachments do not constitute or represent a contract.


Washington & Jefferson College
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